A Community Guide to Rental Homes, Condos, and Apartments
Information for Renters and Landlords

ThatRentalSite.com is a free service connecting landlords and renters. Please read the following tips to avoid headache and fraud in your housing search as a renter, or in your renter search as a landlord.

Please keep in mind: ThatRentalSite.com is not involved in your transaction. Any transaction (signing a lease, paying/receiving deposit or rent money, providing personal information for credit checks) is between the renter and the poster of an ad on ThatRentalSite.com. For more information, please read ThatRentalSite's Terms of Service.

These tips are intended to provide the basics of creating a positive rental experience and should not be considered legal advice.

  • Meet in person before giving information, sending money or signing documentation for a rental. We recommend against dealing with anyone who says that they are outside the U.S., unless you can meet with them in person before sending money.
  • Visit the rental in person to be sure that the address you are renting has the same characteristics posted in the ad.
  • Read the post carefully to understand rent, deposit, lease terms and property information. If the rent looks too good to be true for the size/amenities of a rental in a particular neighborhood (compared to the average rent in that neighborhood), be on the alert for a scam.
  • Always use a safe payment method, such as a check you can deliver in person.
    • Do not wire funds via Western Union or Moneygram - sending money this way is the same as sending cash and you will have no recourse if something goes wrong.
    • Be wary of accepting cashier checks or money orders (banks will cash them and then hold you responsible when the fake is discovered weeks later)
    • Avoid using an escrow service - there are many fake escrow services on the Internet
  • If you provide your financial information for a credit check, make sure the landlord will handle that information safely (shred it after s/he is done)
    • Only provide that information in person and to someone you are sure will use it in the proper and safe way to protect your privacy and identity

If you are the victim of fraud or scam, here are some agencies who can help you:

  • FTC toll free hotline: 877-FTC-HELP (877-382-4357)
  • FTC online complaint form (www.ftc.gov)
  • Internet Fraud Complaint Center (www.ic3.gov)
  • Non-emergency number for your local police department.

If you suspect that a rental ad may be a scam, please email a link to the post with any other details you have to: abuse@thatrentalsite.com